- HOME & KITCHEN NEEDS
We are happy to provide free shipping on all orders for delivery within India.We strive to deliver your order accurately, in good condition, and always on time.
Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders.
We make our best efforts to deliver each item in your order within 5-7 business/ working days of your placing the order. However in some cases, we may take longer, to ship the order as we may have to produce /procure it. In the unlikely event that we are not able to delivery your order completely within 5-7 business/ working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same.In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment or vide cheque.
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputedcourier agencies. While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability. If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our all day helpdesk
(10:00 am to 7:00 pm India time- GMT + 0530 hrs) or click to chat on your screen or email us at firstname.lastname@example.org, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest. All shipments are fully-insured and require a signature confirmation from the recipient. Your order will only be shipped once your creditcard number is approved by the issuing bank.
PLEASE NOTE: Recipient needs to keep a photo copy of any of the following national approved photo id proofs handy for receiving the delivery:
• Pan card
• Driving License
• Voter identification card
• Postal identification Card (Aadhar)
To ensure that your order arrives safely, the courier will require a signature from the recipient on delivery.
Our customer service may contact you for additional information if required. After your order is shipped, you may obtain a courier tracking number by logging in and checking the Order Info. You can track your shipment online on our shipping partner's website,as a registered user and click on the ‘track order’ tab and go to the specific order for which shipment has been done. There would be a docket number clicking on which the user would be redirected to shipping partner’s website where the shipment details can be viewed.
CONDITIONS FOR RETURN
There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at
* Our helpline call centre @
(10:00 Am - 07:00 PM.) or email at email@example.com
* Submit your complaint regarding the same we will get back to you.